The employer’s duty of care

An employer has a duty of care. For instance, the employer has an obligation to protect the safety and health of his employees. In order to prevent employees from suffering damage during the performance of their duties, the employer must take measures. These measures include implementing a policy and giving safety instructions to employees.

With the advent of the #MeToo movement and anti-discrimination measures, the home-working policy during the Covid-19 pandemic and the growth of long COVID patients infected in the workplace, attention to the employer’s duty of care has increased. Employers are even more expected to ensure a safe working environment and atmosphere to prevent employees from suffering damages during work.

Seliz Demirci, employment lawyer at GMW lawyers discusses the content and scope of the employer’s duty of care in light of current topics.

Legal basis

Employers must prevent employees from suffering damage in the performance of their duties. Therefore, Dutch law stipulates that an employer must take the necessary measures. The concept of damage includes both physical and psychological damage. Psychological damage is particularly relevant in the context of sexual harassment. Does an employer breaches his duty of care? Then it is up to the employee to prove the existence of damage. He also has to prove that this damage arose in the performance of their duties. Did proven damage occur? Then the employer needs to prove their liability. The employer’s liability lapses if they demonstrate that they have fulfilled their duty of care. Is the employer not able to prove that they have taken the required measures for a safe working environment? Then they are liable. The bar for liability is therefore low.

(Sexual) harassment and discrimination

The law does not set specific conditions for fulfilling the duty of care. Whether the employer has fulfilled their duty of care will be judged on a case-by-case basis. The prevention of (sexual) harassment and discrimination in the workplace is important. Therefore, an employer may in any case be expected to appoint an (external) confidential advisor. He might also need to provide a complaints procedure. Not only does this enable the employer to demonstrate that they have fulfilled their duty of care, but the parties involved also know how to deal with a complaint. In addition, taking these measures can have both a repressive and a preventive effect.

The employer has not automatically fulfilled their duty of care merely by drawing up a complaints procedure and appointing a confidential adviser; more is expected of them. For instance, an employer has the obligation to respond adequately and in a timely manner to a complaint regarding sexual harassment or discrimination. He must take a complaint seriously and investigate it properly.

Working from home

The duty of care also extends to the home workplace, although the employer’s obligations are then more limited than those that apply within an office or factory. The employer must ensure that the employee has an ergonomically equipped workplace. This means providing a good and large enough desk, an adjustable desk chair, a properly adjusted monitor and associated aids. ‘Taking care of’ does not mean that the employer must purchase everything (new) for the employee, if the employee already has an ergonomically well-equipped workplace. The point is that the employer must establish whether and to what extent the employee has a good workplace at home.

Preventing burn-out

The employer also has the obligation to implement a policy that prevents the pressure of work from becoming too high and the employee from suffering burnout. Limiting the workload is part of this. This obligation also applies – and perhaps even more so – when working from home. Therefore, as an employer, ensure regular (team) consultation about work pressure and provide information about monitoring the balance between work and private life. It is also important for employees to raise the alarm in good time with their employer when the work pressure becomes too high.

Liability

When an employer has not fulfilled their duty of care towards their employees, they can be held liable. If that liability is established, the employee may claim compensation for material and immaterial damage suffered. An employment lawyer can explain your rights, risks and obligations, allowing you to make the best possible decisions.

More information on the employer’s duty of care

If you need to take legal action, our team of employment law experts can help you to work it out. Call us on 070 361 5048 or contact us via our easy online form.

Performance problems and PIPs

All companies aim to optimise performance, including the effectiveness of their employees. Godelijn Boonman of GMW lawyers explains more about performance problems and PIPs. What happens when employee performance becomes a problem and what does a PIP mean in practice?

When is performance a “problem”?

Simply put, a performance problem can occur whenever an employee repeatedly under-performs in their role. As soon as an employer informs an employee that there is a performance problem, such as poor performance, the problem exists.

While performance problems often negatively affect an employment relationship, a performance problem on its own does not automatically lead to dismissal. What happens thereafter is key.

In the Netherlands, both employer and employee are expected to try to solve issues such as performance problems together before the situation reaches the point where termination of employment becomes justified.

What is a PIP?

A Performance Improvement Plan (PIP) is often but not necessarily a formal document that defines recurring performance problems, specific improvement goals that an employee needs to achieve, a time scale for doing so and the consequences when not achieved. An employer can choose to implement a PIP on any employee who has a performance problem, except for an employee who has already been declared sick.  An employer will need to wait for the employee to get better first.

What does a PIP mean in practice?

We can view the implementation of a PIP in two ways:

1 – As an opportunity for the employee to improve, and/or

2 – As a signal that the employment is at risk.

By going through a PIP, an employer can give a poorly functioning employee the chance to succeed and perform well.

However, you can use a PIP to build a case for demotion or dismissal. As such, it should be a red flag signal to the employee; there is a significant problem.

PIP process

Once you implement a PIP, both employer and employee have obligations they must fulfill.

The employer has an obligation to help the employee turn their performance around by providing additional assistance, supervision or training. They must also document the PIP process.

The employee has an obligation to cooperate and actively participate in the PIP process. If the employee adopts a passive attitude, refuses to cooperate, or obstructs the PIP, then the employer can hold this against them.

Don’t get PIPped to the post

In practice, performance issues can quickly derail an employment relationship. If the implementation of the PIP does not lead to satisfactory performance, then it may be time to end the employment.

If you have an under-performing employee, or if your employer presents you with a PIP, it would be wise to seek legal advice. An employment lawyer can explain your rights, risks and obligations, allowing you to make the best possible decisions. Contact us now for all your questions related to performance problems and PIPs.

Tenancy agreements for residential accommodation

When you are planning to rent out your house, there is a lot to arrange and even more to consider. The most important of all is to draw up a good tenancy agreement. It would be wise to check the tenancy agreement before signing so you know your legal rights and obligations. There are three main categories of residential tenancy agreements, each with their own set of legal provisions. I this article I will shortly discuss the categories of tenancy agreements for residential accommodation and their legal aspects.

1. Tenancy agreement for an indefinite period of time

Generally speaking, one enters into a tenancy agreement for an indefinite period of time.

The tenant may terminate the agreement at any time. He does not need to explain the reason why he wants to terminate the agreement. He does however need to comply with a notice period, which is equal to period between two payment days (usually one month, maximum three months). And he has to give notice of the termination by registered letter or bailiffs writ (article 7:271 paragraph 3 DCC).

If you want to terminate the agreement as a landlord, you are limited by the statutory grounds for termination as listed in article 7:274 DCC, such as bad tenancy and urgent personal use. You are only allowed to terminate the tenancy agreement on the basis of one of these grounds of termination. For a landlord there’s a notice period of three to six months. This depends on how long the tenancy agreement has lasted. And just like the tenant, you have to give notice of the termination by registered letter or by bailiff’s writ. If the tenant agrees with the termination, the agreement is terminated. If the tenant does not agree, then you must  ask the court to terminate the agreement. In that case, the agreement is not terminated until the court decides and the decision is irrevocable (article 7:272 DCC).

Besides termination by notice, you can end a tenancy agreement by mutual agreement (article 7:271 paragraph 8 DCC). And by termination for breach of contract (article 6:265 and 7:231 DCC). This applies to all tenancy agreements, regardless of their duration.

2. Tenancy Agreements for an indefinite term with a minimum lease period of one or two years

This type of agreement ends after termination by the lessee or lessor after that specific period. Premature termination is not allowed. Following on from the above, the lessor has the obligation to refer to his specific (statutory) ground for the termination. This last type of tenancy agreement is under pressure, some people feel that this type of agreement cannot exist since the Property Rental Market (Measures to Facilitate Movement) Act 2015 came into effect. Others emphasize that the minister has indicated that this was however not the intent of the legislature. The Supreme Court has not decided on this subject yet

3. Tenancy agreement for a definite period of time of two years or less

You can also decide to use the agreement for a definite period of no longer than two years. (See article 7:271 paragraph 1 DCC). The tenancy agreement must then contain explicit provisions. Such as that the agreement is entered into for a definite period of time. In this case of two years or less in the sense of article 7:271 paragraph 1 DCC.

Article 7:271 paragraph 1 DCC allows you to rent out your house, without the tenant enjoying full rental protection. This means you are not bound by the termination grounds of article 7:274 DCC. Therefore, you can end the agreement by simple notification one to three months before the end of the tenancy agreement. The notification that the agreement will end on the agreed upon end date will then suffice.

It is not possible for you to terminate the agreement prematurely. If you notify your tenant in time, the agreement will end automatically. If you do not notify your tenant (on time), or if you extend or sign a new  tenancy agreement with the same tenants, the agreement will automatically convert into an agreement for an indefinite period of time. In that event, the tenants will enjoy full security of tenure.

A tenant may terminate the agreement at any time and he can do so by simple letter notifying his landlord that he wants to terminate the agreement. Also, he has to comply with the notice period. This period is equal to the rent payment term (usually one month, maximum three months).

4. Tenancy agreement for a definite period of time of more than two years

Finally, you can choose to rent out your house for a definite period of time of more than two years. This agreement is much alike the agreement for an indefinite period of time. As a landlord you may only terminate the agreement on the basis of one of the termination grounds of article 7:274 DCC. If your tenant does not agree with the termination, the agreement does not end until the decision of the court to terminate the agreement is irrevocable. Also, both you and the tenant have to terminate the agreement by registered letter of bailiff’s writ and you both have to comply with the aforementioned notice period of (usually) one month, respectively three to six months. Then, the agreement will end automatically on the end date.

This tenancy agreement differs from a tenancy agreement for an indefinite period of time in the sense that neither the tenant nor you may terminate the agreement prematurely. Both parties have to wait until the agreed upon end date. If you and your tenant wish to extend the tenancy agreement, this extension will convert the agreement into an agreement for an indefinite period of time.

Get help with your tenancy agreement for a fixed fee

Summarizing, the type of tenancy agreement is guiding for the security of tenure. In addition, one can include specific clauses with regard to nuisance, commercial hemp cultivation or illegal subletting, especially seeing on termination because of breach of contract or penalty stipulation.

Finally, over the last years a lot of municipalities have drafted housing bylaw (in Dutch: ‘huisvestingsverordening’), seeing on housing permits, housing evaluation points (number of points scored in a housing evaluation system to determine the rent), or putting a maximum to the amounts of tenants per house in certain areas. It is important to draft or check clauses regarding these subjects as well, since revoking a housing permit will cause major consequences for both owner and tenant

 

Need advice?

GMW lawyers can review your tenancy agreement or specific clauses. They can also provide you with a general legal advice for a fixed fee of EUR 750 including office costs and VAT or draft a tenancy agreement for a fixed fee of EUR 1250 including office costs and VAT.

This written advice contains an overview of your legal rights and obligations regarding the tenancy agreement. In addition, we point out any risks (or red flags) and offer suggestions to alter clauses if necessary. Based on this advice, you can then decide whether you want to use the tenancy agreement you’ve drawn up. Or if you would like to add, alter of remove any clauses.

Our fixed fee package covers only the review and initial advice – but our support does not stop there.

If you need further legal advice about renting out your house, assistance with understanding your rights and obligations, if you have a dispute, or if you need additional help with a specific situation, our lawyers can continue to help you according to our hourly rates.

Please feel free to contact one of our specialists for more information or to request our fixed fee service.

Top tips: Dutch employment contract 2022

So you’ve been offered a new job in the Netherlands in 2022. The position sounds good, the terms sound reasonable, and you’re excited to accept. Now you need to check the contract before you sign it. The only challenge is that you may not know much about Dutch employment law – making it tough to understand what each clause means for your rights.

Expat employment law expert Godelijn Boonman of GMW lawyers shares her tips for assessing and understanding a new employment agreement.

 

Know your contract type, know your rights

The first thing you need to ascertain is whether you are entering a contract for a fixed period (temporary) or for an indefinite term (permanent). This determines which rules will apply to your employment – and therefore determines your rights.

If your contract has an end date, it is a temporary contract. The maximum length of a temporary contract is generally 3 years.

 

Start well: probation period

If your contract includes a probation period (trial period), then you or your new employer can terminate the employment during the trial period without giving any reason. A probation period must be agreed in writing.

Temporary contracts of less than 6 months may not include a probation period. Temporary contracts for longer than 6 months may include a probation period of maximum 1 month. Indefinite contracts may include a probation period of maximum 2 months.

 

In between: conditions and changes

Your contract, together with any applicable general terms and conditions or Collective Labour Agreement, stipulates the conditions under which you agree to work. This includes key information such as the location of your workplace, your salary, hours, job title and the payment schedule.

In the Netherlands, you also want to check for:

Annual leave – full-time employees must receive a minimum of 20 vacation days per year, excluding national holidays.

Vakantiegeld – 8% of your annual salary is reserved as “holiday money”. This amount may be paid annually or otherwise – but it should always be mentioned.

Unilateral changes clause – if your employment terms contain a unilateral changes clause, then your employer can change the conditions of your employment without your prior consent. As this may include topics such as changing the location of your workplace, or a company requirement for corona vaccination, it is very relevant. Do note that an employer can not easily do this. Even though the contract has this clause, the employer needs to meet strict conditions before it can unilaterally change your contract.

 

End well: notice, termination and transition

Notice periods – unless otherwise agreed, an employee’s notice period is 1 calendar month. If you have been an employee for less than 5 years, then your employer’s standard notice period will also be 1 month. Note that you can agree upon different notice periods, but the employer’s notice period must be double that of the employee’s and a maximum of 6 months.

Termination – Temporary employment contracts terminate on the date they end. In the case of an indefinite contract, you can only terminate it: by the employee resigning, through a mutual termination agreement, via a UWV/court dismissal, or by summary dismissal (fired on the spot).

Restraint of trade – If your employment agreement includes non-competition, business relation or partner relation clauses, try to negotiate these upfront; they could limit your future options.

Transition – if your employer wants to terminate the employment, then they will need to pay you a transitional allowance. This comprises 1/3 of your monthly salary per year of employment.

 

GMW lawyers – experts in expat employment law

If you need help assessing your new employment agreement, contact our team of English-speaking employment lawyers for assistance. Call us 070 361 5048 or submit your question online.

 

 

Performance plans, illness and employment disputes

When an employee has performance issues or long-term illness, this can lead to disputes in the workplace. It could even lead to termination of employment. Both employee and employer have certain rights and obligations. What each party can do depends on the exact details of the situation. Expat employment law expert Godelijn Boonman shares key considerations.

Poor performance

When an employee is not performing well in their role, then an employer can take certain steps to address this. The employer may begin with an intervention such as a conversation about performance levels and what they need for the employee to improve. However, the employer may choose instead to create a Performance Improvement Plan (PIP) for the employee. A PIP is a formal document and is far more serious than a discussion.

Once an employer implements a PIP on their employee, both employer and employee must fulfil their obligations in the process. Both parties should try to remedy the situation before it reaches the point where termination of employment becomes justified.

The employer is obliged to try and help the employee improve their performance, for instance by providing the necessary assistance, supervision or training. The employer must document the entire PIP process.

The employee has the obligation to actively participate in their performance improvement process. The obligation is also on the employee to ensure that the employer is fulfilling their obligations in the process. If the employee adopts a passive attitude towards the planned performance improvement, refuses to cooperate in the process, or otherwise obstructs the implementation of their PIP, then the employer can hold this against them.

While a PIP can be used to help an employee succeed, it can also be used to build a case for demotion or dismissal. As such, it is a signal that your employment may be at risk.

But what happens if the poor performance of the employee occurs during long-term illness?

When the employee is declared sick

The moment that an employee is declared unable to work due to illness, whether physical or mental, their status becomes that of a “sick employee” – and both parties’ rights change. A company doctor (bedrijfarts) is the only person who can make this determination.

The employer has the obligation to pay the sick employee’s salary during the first two years of illness, regardless of how much work the employee can perform (in other words: regardless of their performance).

The employer cannot implement a PIP on an employee who was already sick.

Employers cannot dismiss a sick employee during the first two years of their illness on commercial grounds such as reorganisation. (Note that an employee – even a sick one – can always be fired on the spot if the strict criteria for summary dismissal are met.)

Under guidance from the company doctor, both the employer and the employee must work together to create a plan for reintegrating the employee into the organisation as they recover from their illness. This may entail the employee resuming their original duties, but if this is not possible, the employer may provide other “suitable work” for the employee to do instead.

If either party refuses to engage in discussions or to fulfill their obligations then this can lead to a dispute. It can sometimes even become grounds for terminating the employment relationship.

A dispute arises

Sick or under-performing? Truly sick, or just sick of the dispute? Questions like these can lead to an employment dispute.

Illness, performance issues and disputes are separate topics, but they often go hand in hand, and for good reason.

Is an employee’s performance questioned while they are already declared sick? Then the employee may feel that the employer is working against their recovery. When an employer informs an employee that they need to improve their performance, the employee could respond by reporting sick. The employer may then feel that the employee is working against their performance improvement.

In practice, performance issues, illness and especially disputes will often negatively affect the employment relationship.

If an employee calls in sick after a dispute has occurred, this is often qualified as inability to work due to situational inability. A company doctor can then assess if the employee’s inability to work is also due to sickness.

There are only 2 options

By the time a situation escalates to a dispute, it leaves you with only two options: you can either solve it together or solve it apart.

Option 1 – Solve it together

The employer and the employee can come to an agreement together. For instance through mediation, on how to resolve the dispute and thereby improve the employment relationship to the point where it can continue. If this happens, then the employee can maintain the employment.

Unfortunately, once the situation has escalated past a certain point, repairing the relationship is often not a practical or mutually acceptable solution.

Option 2 – Solve it apart

Can the employer and the employee not agree on how to proceed together? Then it is necessary to terminate the employment relationship so that they can part ways.

Due to the time and costs involved in dismissal via the courts/UWV, and because sick employees have protection from dismissal, the termination of employment frequently occurs by means of a settlement agreement. A settlement agreement is a written offer by your employer to give up your job and leave the company voluntarily. This happens often in exchange for a certain set of conditions.

Learn more about settlement agreements in this feature by Legal Expat Desk: Settlement agreements – what you need to know

Don’t wait – get advice

If a problem develops at work, don’t wait to address it. Time alone rarely solves a dispute, and it can escalate fast. If you are uncertain of your rights, getting good advice at the beginning can help you to make better decisions. Situations sometimes reach a point where it would be wise to seek legal advice. For example, when they implement a PIP, an employment dispute occurs, or when you need to terminate an employment relationship.

If you need help with an employment issue, our team of English-speaking lawyers can advise you. We can help you understand your obligations and avoid pitfalls. We can also ensure that the agreements you are making cover all the essential topics.

Contact us using our easy online form or call us on 070 361 5048 to start a conversation.

The diplomatic clause

Are you a diplomat who is about to be deployed to another country? Then it is possible for you to rent out your home for the time you are away, by including a so called ‘diplomatic clause’ in the tenancy agreement. This allows you to terminate the tenancy agreement and return to your home at the end of your deployment. Article 7:274 paragraph 2 DCC allows such clause, or a similar clause for landlords who wish to temporarily stay elsewhere for a different reason, but want to return to their home eventually.

Conditions of the diplomatic clause

The diplomatic clause is one of the grounds of termination the Dutch law allows. Do you want to successfully terminate the tenancy agreement on the base of the diplomatic clause? Then it must be clear that the tenant is entering into the agreement for a definite period of time. And that the tenant must vacate the home at the end of that period. You can explicitly determine this in the agreement. When giving notice of the termination, you must also specify to the tenant that you are invoking the diplomatic clause.

In the case when they prolong your deployment it is possible to extend the tenancy agreement. This could again be for another definite period of time as long as your your tenant agrees. The Dutch law allows such extension(s) with the retention of the diplomatic clause. Whereas they don’t allow an extension of a tenancy agreement for a definite period of time without a diplomatic clause. The extension would then automatically convert the tenancy agreement to an agreement for an indefinite period of time. Herein lies the advantage of the diplomatic clause.

Please note

There are a few things you need to be aware of when terminating the tenancy agreement by invoking the diplomatic clause. First, you must comply with the notice period. This notice period is three to six months, depending on the duration of the tenancy agreement. Second, if your tenant does not agree with the termination in writing, you must ask the court to terminate the agreement. The agreement does not end until the decision of the court is irrevocable. Third, you can’t invoke the diplomatic clause if you do not intend to live in your home upon your return. For example, if you want to use it as an atelier or otherwise.

Alternatives

Do you already know that your deployment won’t last more than two years? Then you can also choose to rent out your home for a definite period of no longer than two years (article 7:271 paragraph 1 DCC). In order to terminate such an agreement, you would only have to notify your tenant one to three months before the end of the tenancy agreement. The notification need to include that the agreement will end on the agreed upon end date. The agreement will automatically convert into an agreement for an indefinite period of time if you extend the tenancy agreement. This could also happen if you do not notify your tenant (on time). Therefore, if the time of your deployment or leave isn’t sure, this might not be the best option for you.

Besides the diplomatic clause, another ground for termination of a tenancy agreement is that you have an ‘urgent personal use’ for your house (article 7:274 paragraph 1, sub c DCC). However, for a successful termination you would have to prove that there is an urgency to get your house back, that you will use the house permanently again and that there are other suitable houses available for the tenant to rent.

How to avoid obstacles

Moreover, the interests of the property owner and the tenants will have to be weighed up, with an uncertain outcome. The judge could also oblige you to compensate moving- and furnishing costs of the tenant. And if you do not inhabit your house within one year, there is a risk that you have to pay the tenants compensation for the fact that they had to move without you returning to the house. By including a diplomatic clause in your tenancy agreement, you could avoid all these obstacles.

If you think a diplomatic clause is suitable for you,please do not hesitate to contact with one of our real estate lawyers.

Reorganisation and redundancy in the Netherlands

Employees in the Netherlands enjoy strong legal rights. They can only be dismissed for a limited number of reasons (grounds). One such reason for dismissal is redundancy for business economic reasons, for example during a company reorganisation. This article explains the process employers must follow and why a settlement agreement can be easier than dismissal via UWV procedure.

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New job? Do the 5 point check

Being offered a new job is exciting, especially when it provides the next step to your career. You may want to sign the new contract immediately to secure the deal – but before you do, take a moment to quickly check these 5 points. They are key to your future rights at work.

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How to get divorced in the Netherlands – a guide for expats

If you want to get divorced, and you live in the Netherlands, you need to:

  1. Confirm if you can get divorced in the Netherlands
  2. Get a lawyer. You cannot represent yourself.
  3. Find out how to get the best possible divorce. This includes making specific agreements about your children and other important matters.
  4. Go through the legal process of a divorce.

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Why you don’t need a reason to get divorced in the Netherlands

According to Dutch law, it doesn’t matter why you want to get divorced. This fact surprises many expats. Antoine de Werd of GMW lawyers explains why this rule in Dutch law exists, and what it means for you.

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Stalker banned from social media

On 4 December 2012, a court in Amsterdam made a unique ruling in preliminary relief proceedings. The court imposed a social media ban. The man in question was ordered to delete his hyves and Facebook profiles and his blog and may not take part in social networks for a period of one year.

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