‘It’s my way or the highway’ approach costs employer small fortune

In the unlikely event you are faced with the dissolution of your employment contract because of (alleged) malfunctioning, it is good to know that judges might grant ample compensation when your employer lacks a complete personnel file of malfunctioning and has not given enough opportunity to improve yourself. Read further to learn why the ‘It’s my way or the highway’ approach will cost employers a small fortune.

In a noteworthy case, an employee was granted a compensation of € 300.000,- by the Dutch sub district court. The fact that the international employer was unfamiliar with Dutch employment law was no excuse.

Background information

The employee started working for the international company in 2008, with business locations in Asia and North-America. In 2011, he was promoted to Human Resources Manager. During his first evaluation as manager in January 2012, he was informed by his employer that he did not perform the job effectively. According to his employer, the employee failed to take (enough) responsibility for his department. He also claimed that he did not respond correctly to criticism. Moreover, the employee engaged in emotional unstable behaviour which did not match the culture of the organisation.

Only five days after this evaluation, the employer suspended the employee, blocked his email-account and requested the sub district court dissolve the employment agreement.

Different management style

The sub district court was apparently not amused by the employer’s line of actions. In the judge’s opinion, the employee had performed his tasks properly since the beginning of his employment relation. No kind of malfunctioning could be proven sufficiently to the court. In addition, the alleged malfunctioning had not been explicitly pointed out to the employee. From the personnel file, it could only be proven that the employee might have had a different management style. However, another management style does not necessarily result in incapability of performing ones duties, according to the court.

Performance improvement plan

The sub district court neither agreed with the statements of the employer that a Performance Improvement Plan had been given to the employee. As the lapse of time between the evaluation and the request to the sub district court to dissolve the employment agreement was only a week, it did not sound very credible that the employer actually gave the employee the opportunity to improve himself. The employee was not even provided the opportunity to write down his own comments in reply to his evaluation.

This way of handling the issue, in combination with the suspension and blocking the email-account of the employee, meant the employer acted against what is expected from an employer in the Netherlands.

Being recently established in the Netherlands and therefore unfamiliar with Dutch employment law was not a valid excuse for the international employer.

According to the Court, due to the current dispute, dissolution of the employment agreement was inevitable. However, the employee was entitled to a compensation of € 300.000,-

Conclusion

In the Netherlands, it is important for an employer to start writing a Performance Improvement Plan if an employee is performing poorly. Furthermore, it is of great importance that an employer starts monitoring all the efforts undertaken to coach the (malfunctioning) employee.

In this case, the employer’s behaviour was clearly unacceptable, according to what is expected from employers in the Netherlands. And it resulted in the employee making a small fortune.

Do you need legal advice?

Are you are facing dissolution of your employment contract due to non-performance? If you believe your employer has not given you a fair opportunity to improve your performance, get advice on your legal options from our experts in employment law.